Shipping policy
Shipping Policy for Kesar Lingeries
At Kesar Lingeries, we are committed to delivering your order swiftly and securely. We partner with trusted delivery services to ensure your order arrives in perfect condition and on time. Your satisfaction is our top priority.
Phone Support: +91-9219362456
Email Support: support@kesarlingeries.com
Shipping & Delivery Charges
Free Shipping: Enjoy free shipping on all orders of ₹500 or more.
Orders Below ₹500: A delivery charge of ₹49 will apply for orders under ₹500.
Cash on Delivery (COD): A standard COD fee of ₹39 will be charged for all COD orders, regardless of the order value.
Delivery Timeline
Dispatch Time: We strive to dispatch all orders within 48 hours of confirmation, ensuring that your items are on their way as quickly as possible.
Delivery Time: Once shipped, orders are typically delivered within 3-7 business days, depending on your location.
Remote Areas: For locations like North East India, J&K, and Kerala, delivery may take longer.
Once your order is dispatched, you’ll receive an email with tracking details and an estimated delivery date.
Order Tracking
You will receive a tracking number and courier details once your order ships. You can easily track your package online for real-time updates.
If you need assistance, don’t hesitate to reach out to us.
Shipping Restrictions
Domestic Shipping Only: We currently only offer shipping within India. Unfortunately, we do not provide international shipping at this time.
Address Accuracy: Please ensure your shipping address is correct at the time of checkout. We are not responsible for orders shipped to incorrect addresses.
Damaged or Missing Items
Damaged Packaging: If the packaging appears damaged or tampered with, please refuse delivery and immediately contact us at +91-9219362456 or support@kesarlingeries.com. We will arrange a replacement at the earliest.
Missing Products: If any items are missing from your order, please notify us within 24 hours of delivery so we can resolve the issue quickly.
Shipping Confirmation & Updates
Once your order is shipped, we will send you a confirmation email with tracking information.
If there are any delays, we will inform you as soon as possible.
Additional Notes
Gift Cards: With every purchase, you will receive a 10% off gift card for your next order. Gift cards are available in various denominations.
If you have any questions or need further assistance, feel free to contact us at support@kesarlingeries.com or call +91-9219362456. We are always here to help!